Frequently asked questions
Quick answers about ordering, shipping and support.
Frequently asked questions
Which strengths are available?
Tirzepatide and Retatrutide come in 10, 20, 30, 40 and 60 mg. Cagrilintide is available in 10 mg.
How fast will my order ship?
Orders are dispatched within 24hrs.
How do I place an order?
Pick your peptide and strength, add it to your cart, then check out. You can also tap Buy now on any product to go straight to checkout.
How do referrals work?
Once your first payment is confirmed you can get a referral link on the Refer a friend page. Your friend gets a discount on their first order, and you get a reward code once their payment is confirmed and checked.
How can I contact support?
Send us a note on the contact page and we will reply by email.
How do I pay?
Checkout uses bank transfer. After you place your order you will see our account details to send your payment to.
Do I need an account to order?
No. You check out as a guest with just your delivery details and email.
Can I change my order after placing it?
Contact us as soon as you can with your order number and we will do our best to update it before it ships.
What if something arrives damaged?
Tell us within 7 days of delivery and we will make it right. The returns page has the details.
Still need help? Contact us and we will reply by email.